As a traveler, you offer to transport one or more parcels to a destination you have already planned. In return, you receive a contribution towards the cost of your trip.

• Post a travel ad
  Enter your itinerary, departure and return dates, and the volume and weight of your luggage.
• Receive shipper requests
  Receive proposals compatible with your ad, either via the Boxing algorithm, or directly from shippers whose requirements match your itinerary.
• Accept a compatible shipment
  Choose the shipper for whom you're ready to transport parcels. You'll be able to talk to them once you've paid online and confirmed your booking.
• Create your account / profile
  Provide your personal information and identity documents to create your account and complete your profile.
• Coordinate parcel delivery
  Arrange delivery with the sender via secure messaging. This takes place in person, at an agreed location, with a single-use security code.
• Make your journey and deliver the parcel
  Confirm delivery via the app or website. Payment will then be triggered.

• Securing funds.
  The sender pays the contribution to costs at the time of booking. Funds are held in escrow until delivery is confirmed.
• Payment
  Payment is made to you automatically once delivery has been validated by the sender, or in the absence of a claim, within a maximum of 3 days.
• Payment methods
  Payment is made via Stripe, to a bank account (IBAN) or digital wallet.

• Respect your announcement: itinerary, dates, transport capacity

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• Be punctual and available for parcel delivery
• Stay contactable during transport
• Refuse any prohibited items (see section 10)
• Transport packages in good faith and deliver them to the agreed location

Yes. As long as the package has not yet been handed over to you, you are free to cancel a reservation or refuse transport.

Once delivery has taken place, you are bound by your commitment.

• Compensation of the shipper
  You must forward the claim documents sent to the airline (form, supporting documents, photos, etc.) to customer service, and then pay the shipper the share of compensation corresponding to his goods.
• Additional coverage
  Packages carried in luggage benefit from airline coverage, up to 1,288 SDR (≈ €1,610, depending on exchange rate).

Customer service takes charge of the case as soon as the incident is reported.

Amounts collected must not exceed your actual travel expenses.

How is safety ensured?

• KYC verification: ID, selfie, phone number, e-mail address
• Security code for each parcel delivery
• Secure internal messaging for exchanges between users

Verification deadlines

• Up to 72 hours after documents are sent

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Is the profile photo mandatory?

• Yes, a clear photo of yourself is required
• No, avatars are not allowed

After each parcel transport, you and the sender can leave a review on each other.

These reviews are public and visible on profiles, to reinforce transparency and trust within the community.

• Illegal items: drugs, counterfeit goods, etc.
• Dangerous products: explosives, flammable liquids, lithium-ion batteries, etc.
• Regulated items: weapons, medicines, tobacco, etc.
• Valuable items: jewelry, cash, works of art
• Objets non admis en soute : animaux, colis encombrants, etc.

Failure to comply with this rule will result in immediate exclusion from the platform and possible prosecution.

How to contact customer service

• Customer service is available by e-mail ([email protected]) or via WhatsApp. We strive to respond to all your requests as quickly as possible.

Technical difficulties?

• If you have any problems with the application or site, our technical support team is here to help.

We only collect the information necessary for user safety.

Your data is handled in accordance with our privacy policy.

We recommend that you regularly update your password and never share your login details.